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What to Do When Your Zoom Audio Isn't Working - Question InfoCommon Zoom Audio Problems & How to Fix Them | IR - Zoom meeting has no sound? This could be the reason
How to Fix Zoom No Sound on PC [ Guide] - Driver Easy.
You may not try them all. Just work your way down the list until you find the one that does the trick. Before you attempt anything more complicated, make sure everything is connected securely. If not, take a look at the second fix below. So you should update the audio driver to see if it fixes your problem.
There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually. Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly:.
So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone.
An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly.
Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally. First, double-check that you aren't muted by either hovering your cursor over the screen or tapping it to reveal the mic icon. It should appear without a red slash through it. If you see the slash, just tap or click the icon to unmute yourself.
Make sure that the correct microphone is selected — if not, select the desired mic. After clicking the caret next to the mic icon, select Test speaker and microphone.
If you don't see the option to join audio, tap the three dots in the bottom-right corner and select Disconnect Audio and then follow the above steps to rejoin. You may also want to make sure Zoom has permission to use the microphone, which can be accessed through your phone settings. On an iPhone, navigate to the Zoom app within your settings, then make sure that the microphone option is toggled on. In this case, the issue is probably in your speakers, so be sure to check your selected speaker source and the volume levels on your device.
Make sure the correct speaker is selected if not, select the correct speaker. If you don't see the Join Audio option, double-check that the speaker icon in the top-left corner of the screen doesn't have an "x" next to it ; if it does, tap the icon to enable the speaker.
If the sound is getting through, but the quality is subpar, there could be a few things going on:. In some cases, it's best to ask everyone to check that they mute themselves when not speaking. That can help cut down on background noise, too. You may also need to ask people to mute one at a time so you can isolate the issue and have the person who is causing the audio issue fix it.
If after troubleshooting your audio on your computer you still can't get it to work, the phone audio option is a great alternative. In the Zoom window on your computer, select the caret next to the speaker. Select the Phone Call tab and follow the instructions to call into the meeting call one of the numbers listed, then enter your meeting ID and then your participant ID. If you don't see the phone call option, it's because the host doesn't have the correct paid account level or the audio plan add-on to enable that, or they might not have allowed participants to join by telephone.
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